Privacy & Security Policy

TradeStreet Mortgage, Inc. respects your privacy and places our highest standard of care toward safeguarding any nonpublic personal information that you share with us.  We strive to build lifelong relationships of trust and confidence with every customer we encounter, and we realize protecting your privacy is fundamental to this endeavor.  The following is the framework of our company policy.


I.    How We Gather Information

In the course of our business relationship with you, we typically collect information about you from the following primary sources:

Information you provide directly to us, such as your name, address, social security number,  telephone number, or your personal asset and income information.  We may collect this information orally, in written form, or electronically through applications and forms, subsequent communications, or through submission via this website.

Information we receive about you from third parties, including other companies you have registered your information with and requested or given permission for this information to be forwarded on to us to fulfill your mortgage or financial request.

Information we receive from third parties while obtaining additional information you have given us permission to collect, such as your credit history from credit reporting agencies or account numbers and payment histories from other financial institutions, or verifying information you have provided, such as your employment history from past or current employers.   

Information we collect via our website regarding your Internet activity.  This information may be obtained through the use of "cookies' or other web tracking tools.  This information collected is specific to your computer and your Internet activity but does not identify you personally nor allow for access to your personal information or any personal information stored on your computer.  Information collected may include, but is not limited to, the time and duration of your visit to our website, the website you were on before you navigated to ours, any of our links you clicked and pages you visited, your IP address, your domain name, etc.  This information is not currently being used by our company for any research or marketing purposes, but may be used in the future to help us tailor our marketing techniques to you and improve your overall experience the next time you visit our website.  Should you choose to do so, you may elect to not permit the use of cookies in your web browser options, but this may hinder your navigation conveniences on this or other unaffiliated websites.


II.    How We Share Customer Information

We only share your information with non-affiliated companies and service providers to the extent it is necessary to fulfill the steps of the mortgage or financial tasks you have asked us to accomplish.

We will never share nor sell any of your personal information, either individually or as part of a larger list, to unaffiliated third party marketing sources wishing to contact you or sell you products or services.

We do reserve the right to share your information with any government or legal authorities, as required by law or as requested during any legal proceedings or government investigations.


III.    How We Secure Customer Information

We strive to keep your private information secure by maintaining physical, electronic and procedural safeguards that comply with federal guidelines for safeguarding customer information.

Each employee in our company is trained on these privacy safeguards and bound by our privacy policies.  Failure by our employees to live up to these expectations includes punishment up to and including termination.


IV.    How We Use Customer Information

We use your nonpublic information to accomplish the specific mortgage or financial task you have requested us to perform.

We may use your information to verify your identity when you contact us with requests that would otherwise reveal your nonpublic information.

As described above, we may use information from your computer and your Internet activity, which does not identify you personally, for personalizing our marketing efforts, offering specific products consistent with your past activity, and improving your overall online experience the next time you visit our website.

We may contact you in the future regarding offers and products we think might be of benefit to you, and to inform you of chances to improve your financial situation, such as refinancing opportunities.


V.    Your Privacy Choices ("Opting Out" of Future Contact)

As stated above, we would like to be able to contact you in the future with offers and products we think might benefit you or improve on your current situation, such as refinancing opportunities.  If you desire to receive such contact from us in the future, you do not need to do anything to change your solicitation preferences.  If you do not wish to receive contact from us in the future, you may notify us of your wishes at 1-866-433-8248.  Be aware that any changes you make to your preferences will remain in place until you contact us again to change them.  When making requests for changes, be sure to specify your preferences for each of the following methods of contact:  telephone, direct mail, and email.


VI.    Warranties

While we make every reasonable effort, as described in this policy, to protect your nonpublic information, we cannot guarantee your privacy or identity will never be compromised.  In addition, we can only attempt to enforce the security measures within this policy on our own company and cannot guarantee nor can we accept liability for the behavior of other parties.


VII.    Future Updates to this Policy

If we make any changes to this policy in the future, we will post the updated policy in this same location on our website.  The date of the most recent update is listed at the bottom of this page.






                                                                                                                                                                      Last Updated:  June 2008